Helper is a global blockchain healthcare application built for the entire healthcare ecosystem: patients, medical organizations, and insurance companies. It makes it easier to book doctors, manage appointments, and handle payments in one unified cross-platform environment.
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A US-based Healthcare startup came to LITSLINK with a platform already in motion but under serious operational strain. The product vision was clear: to make a blockchain platform for digital networks that could connect patients, medical organizations, and insurance companies in one place.
CLIENTS
Helper
INDUSTRY
Healthcare & Insurance
SOLUTION
Blockchain platform
SERVICE
Product Design, Software Dev, Full Cycle QA
PLATFORM
iOS, Android, Web App, Admin Panel
TEAM
7 specialists, 4 user roles
DURATION
2+ years ongoing
LOCATION
US
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The goal was to build a blockchain platform for medical appointments and insurance. A system that could bring real transparency and efficiency to financial transactions between clinics, patients, and insurers. A rethinking of the whole interaction model.
The brief was to step in fast, take ownership across the full stack, and ship. The client needed urgent support on several fronts at once:
Apps were outdated
Their existing apps required new features and a fully redesigned interface to meet user expectations.
Back-office was falling short
Core operational needs were going unmet, creating friction for the teams that relied on it daily.
Tight deadline, live users
All of it had to come together on a tight deadline — without disrupting the experience of live users.
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We assembled a cross-functional team spanning front-end, back-end, mobile, and UX/UI disciplines, and opened with a detailed project plan.
The mobile applications were rebuilt from the ground up with a redesigned UI: cleaner, more intuitive, and consistent across iOS and Android using React Native.
The back-end service was overhauled to improve performance and scale. The new versions were then deployed to production and both app stores.
The finished product is a blockchain healthcare platform that works for everyone in the ecosystem. Administrators get a proper back-office panel with role-specific access. And the underlying ledger keeps payment flows between all parties transparent and auditable. A patient can browse available doctors and clinics, book an appointment, and manage blockchain healthcare insurance in the same session.
Patients can search, compare, and book appointments with specialists directly from the app.
Browse and compare insurance proposals, find coverage that fits personal healthcare needs.
Secure, transparent flows between patients, providers, and insurers.
For clinic and network management across 4 user roles.
iOS, Android, and Web App from a single codebase.
For internal operations and oversight.
-Scrum Methodology
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Every project at LITSLINK follows an iterative, sprint-based workflow. This approach was especially important for Helper, given the combination of urgent fixes and longer-term feature development running in parallel.
Healthcare software development doesn’t benefit from big-bang releases. Scrum’s sprint cadence meant the client saw working software regularly and could give feedback before decisions became expensive to reverse.
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The Helper visual system was rebuilt around three core brand colors: Blue (#2980A7 / #195FA0), Teal (#12B7AD), and Dark Navy (#161A4A).
The redesign prioritized clarity across devices: open layouts, readable typography, and interfaces that work for a first-time patient as well as a clinic administrator managing dozens of bookings.
-Timeline
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Consulting
Product Design
Product Engineering
Launch
Support
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Before
After
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Helper’s platform is built for growth. With the architectural groundwork in place, the next steps involve expanding the network of participating clinics, deepening insurance integrations, and potentially extending geographic reach.
-Verified Reviews
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